What would you say to this customer?
It’s all subjective, but it’s pretty standard to believe that businesses have the right to dictate what their customers are allowed to wear while patronizing the business. Many high-end restaurants require jackets for men, others disallow tank tops, and most demand that shoes be worn. But this particular customer believes that her crop top was totally acceptable even though the restaurant said it wasn’t.
Charisha Gobin was in the mood for steak when she ventured out to the Buzz Inn Steakhouse in Maryville with her mom and sister, but she was turned away simply for the clothing she was wearing. The 35-year-old mother of four is currently seven-and-a-half months pregnant with twins. Obviously, her baby bump is quite large.
Charisha was wearing a long skirt and a black t-shirt, but the shirt wasn’t covering her ample midriff. A waitress approached the group after they were seated to tell the mom-to-be that the restaurant has a “no shirt, no shoes, no service policy” that gives them the right to refuse service to anyone based on what they deem to be inappropriate dress. She was asked to cover her stomach or leave, being told by the waitress, “I’m sorry, you can’t be here in this shirt.”
Charisha decided to take her business elsewhere, but not before taking a photo of her outfit outside of the restaurant with the caption, “I was just denied service at the Buzz Inn on State Avenue in Marysville for my outfit. I’m violating the health code. Just because my belly was bigger and sticking out. But had it been anyone else, I don’t think there would’ve been any problem whatsoever. I was wearing a shirt, it had sleeves. I didn’t even have any cleavage showing. It’s pretty ridiculous I was shamed in the first place and had to drive across town to eat. I was livid.”
After her post started spreading through social media, the restaurant jumped in to say, “We sincerely apologize for the misunderstanding and will cover with all staff as to how to not overly enforce a rule that is intended to make all guests feel comfortable. The server in question has been with our company and a great employee for almost 20 years and was trying to use her best judgement and by no means was trying to be demeaning to the guest. Again our sincere apology for misunderstanding.” But that wasn’t enough to silence their critics.
Comments on both sides of the issue started rolling in. Abigail Sanchez said their dress code is archaid. She wrote, “Still lost a lot of people’s business. If I were you I’d fire that server to get some kinda business back even is she’s been there for 20 years….. Otherwise good luck still not returning there, ever.” Celeste V Peña concurred, “I keep seeing people say they don’t want to look at anyone’s belly. Then don’t look!! No one is asking you to stare at them? Why are customers going to look at people’s bodies instead of going to eat with their families? Mind your business and look at your plate.”
The Big Debate
Yet others felt that her clothes were indeed inappropriate for the type of establishment. Kell J West stated, “While at a restaurant I don’t want see anyone’s belly, man or woman, pregnant or not. Just put it away, you aren’t at home, you’re in public. As a grown up, one should know that you won’t always get your way or do whatever you wish. Best wishes for your babies.” Maria Ann MacGregor agreed, “Buzz Inn is a great place. I will continue to go there and continue to recommend it to the guests of my hotel. What the lady was wear was not appropriate to wear in a family dinner restaurant. And I see nothing wrong with ask her to cover her midriff wither she was pregnant or not.”
This situation does make you wonder if anyone could get away with this type of shirt in a restaurant. If an overweight, swarthy older man wore a shirt that covered only his chest and shoulders, would you want to sit next to him while you ate, or would you ask him to go? Let us know what you think about this situation in the comments and SHARE this story!