She didn't even eat the pizza
Rocco DeAngelis is not a man that you want to mess with when it comes down to the pizza he so painstakingly made. He was known as the “Pizza Nazi” after he crafted a list of rules for his pizza parlor because he couldn’t stomach people not appreciating what was he cooking. One customer tried to take him on by leaving him a less-than complimentary review, but he showed her that he’s the boss of his restaurant, and customers aren’t allowed to complain about his rules.
Rocco DeAngelis is the proud owner of RoccoPizza No Ham and Pineapple. He named his restaurant that because he refuses to serve pineapple and ham on a pizza, and he wants everyone interested in eating there to know that right away.
“When we opened this place in Sydney, we only did it to true Italian standards, so we didn’t have ham and pineapple, didn’t do half-and-half and didn’t do changes. I ripped down the specials board where we had some specials and I wrote ‘The Rules’ and just started free-flowing from my brain,” he told the Adelaide Advertiser.
Rocco believes in giving his customers affordable pizzas made with true overnight sourdough (no yeast or oil) and Italian toppings that are not processed ― those are a part of his rules too. In fact, Rocco’s restaurant has been awarded for its authenticity by the Italian Pizza Federation (FTP), and Rocco has been named an International Master Pizza Chef.
Though his delicious offerings of Salame Tradizionalle, Prosciutto, and Margherita Pizza are enjoyed by most people, some customers just can’t be pleased.
Marie Raman gave the pizza joint a one-star review on Google Reviews. “Appalling!!!! Proprietor is not very approachable. Very rude and arrogant,” she wrote. It didn’t go over very well with Rocco who works hard to bring authentic Italian tastes to Australia.
He replied to her review thanking her for the feedback, but he used the moment to educate her about his brand.
“I’d like to share my point of view with you using a fictional analogy. There is a Pub called ‘Craig’s No Rum and Cola.’ Craig has dedicated the last 20 years of his life to this pursuit and spends most of his waking moments improving, researching and testing his products. A man, lets’ say his name is Gary and 2 friends feel like a drink and decide to go to Craig’s No Rum and Cola. Gary asks for a Rum and Cola and gets upset at Craig for being so arrogant as not to make it for him.”
He went on to point out that she went into his No Ham and Pineapple restaurant and tried to order a Ham and Pineapple pizza. Rocco also said that she insulted him for refusing to make it. “Apart from everything, where is a pizza place with the sign ‘RoccoPizza No Ham and Pineapple’ on the front of it’s shop, going to find pineapple anyway? ….maybe a magical Pineapple Genie appears from our Italian Wood Oven if we rub it 3 times counter clockwise,” he wrote.
Rocco stated that he “bends over backwards” for people who suffer from allergies or intolerances, vegetarians, and picky kids, but he won’t serve someone “with very little respect for [him] and [his] life’s work and passion.”
“You rated me 1 (one) as a Pizzeria yet never ate my food. I rate you 0 (zero) as a customer, and I had the full Margie Raman experience thank you,” he concluded.
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