'I think it's just a story that needs to be told'
Ryanair, a budget airline that flies throughout Europe, is known for their discount ticket prices and not-so-great service. However, it’ll get you to your destination in the end. While most people have taken a flight like this, one Irish woman had no idea how badly she ended up being treated by the uncaring staff.
One attendant went so far as to ask the disabled woman if she could walk up the stairs to get on the flight. Now she’s gearing up to sue them for their discriminatory behavior against her, but the airline says that she’s got no case.
An International Journey
Niamh Herbert is a bright young woman attending Trinity College in Dublin, Ireland.
Because of her love of stylish clothing, she’s a member of the college’s Fashion Society. The group made plans to attend London’s Fashion Week, so they headed to the airport to make their flight on February 17.
Niamh explained, “We arrived at the boarding gate, at which point I was told I would have to wait 15+ minutes to be assisted on with my wheelchair – I was annoyed, but I understand delays. I got very angry then when the air host asked me would I be able to climb the stairs instead of waiting ‘for easiness sake.'”
Niamh was offended by the remark, but the staff of Ryanair still didn’t allow her to board the flight, so she asked her friends to go along without her.
“Ryanair airhostesses left me sitting in the middle of gate 104 crying my eyes out. At about 7 they told me I could go on the next flight out, but at this point, my vacation is pretty much ruined,” said Niamh.
Ryanair staff put Niamh on the next flight to London. She landed safe and sound, and had a fantastic time at London’s Fashion Week. She was even able to return home without any trouble.
Niamh recounted her experience with Ryanair to millions. While people around the world are claiming that the airline clearly and viciously discriminated against someone with a disability, Ryanair say that is not what happened at all…