Is this bank racist?
KeyBank in Kirkland, Washington is being accused of discriminating against Trish Doolin. Allegedly, due to the color of her skin, the bank did not believe Doolin was an architect.
Doolin says she was humiliated after attempting to deposit her paycheck. Trish took to Facebook, sharing that she received a call from the bank manager just 15 minutes after the deposit. Afterwards, the bank manager took her into his office, where he questioned her and attempted to call her HR department.
Find out why this bank is being accused of racism.
Trish Doolin spoke to Buzzfeed, revealing that she had just moved to Seattle. She was only using KeyBank to deposit her check until the firm she worked for was able to set up her direct deposit.
“I went in, deposited my check, and went about my day,” Doolin says. About 15 minutes later, the bank manager called Doolin back to the bank. “He asked my profession, and then asked why the company’s headquarters were in Philadelphia. Then, he asked if HR could verify that I was an employee there,” says Doolin.
After HR didn’t answer, the bank manager informed Doolin that the bank would be holding her check for verification over the next nine days.
“Go have a drink…”
The bank manager claimed to be holding the funds because her account had not yet been opened for the required 30 days. Doolin says that while she had identification, the bank manager never asked to see it.
After getting home, she called and complained about the manager. The woman she spoke with insisted that the manager was “far from racist.”
Once the matter was settled, the women she spoke to on the phone apologized for the misunderstanding and suggested that Doolin “go have a drink or something.”
The bank wrote an apology to Trish Doolin, stating that holding her funds was regular protocol.
The official statement read: “As a company, KeyBank values diversity within our organization, our communities and our clients. We do not tolerate discrimination. Client confidentiality means we cannot speak to any specific client’s situation. We can however, describe our Funds Availability Policy regarding client deposits and holds that may be placed on client deposits. Generally speaking and in compliance with applicable law, we advise clients who are new to KeyBank that we may place holds for a short period of time on their deposits during the first 30 days after they open their account with us.”