She said she felt "threatened"
“So you’re telling me I have to leave,” Brown tried to clarify with the manager. “She said I have a right to deny you service. I said so you’re asking me to leave because you’re upset because he was recording you, after we’ve waited for two hours, and after you’ve already pretty much discriminated on us, and she answered yes.”
It was as simple as that. Wouldn’t you, your friends, and your family be upset if you were treated like this, especially because of a racial hangup of one stranger? Brown immediately tried contacting the restaurant’s corporate office, but nobody ever returned his calls.
But this is 2017, so you can guess what he did next…
Social media to the rescue
That’s right: He went to Facebook.
“‘I will never go to Wild wings cafe in N. Chs again! We (Party of 25 family and friends) waited 2hrs, patiently and were refused service because another customer (White) felt threatened by us. This type of racial discrimination is unacceptable and we have to put a STOP TO IT. The manager looked me dead in the face and said she was refusing us service because she had a right to and simply she felt like it. DO NOT SUPPORT THIS ESTABLISHMENT… PLEASE SHARE THIS POST… We need your help,” he wrote on the restaurant’s Facebook page.
You can bet corporate called him after that.
‘We had a conversation,’ said Debra Stokes, the company’s chief marketing officer. ‘It was a really good conversation. He and many of his family and friends were there about a month ago, and they are regular customers of ours. So, they were having a going away party, and they just didn’t receive the experience that they have come to know and love.’
In the end, they offered Brown and his family a free meal. But did that make up for the insult they suffered?
“We weren’t coming there for a free meal. When we came there that night, we were coming to patronize the business. This is not a situation where you can just give us a free meal and everything is ok because it’s deeper than that.”
What would you do if you were in Brown’s shoes? SHARE this awful story.