Nope. The customer is not "always right."
Nothing makes you worry more about the state of the world than working in the service industry. All servers, cashiers, and help desk attendants can agree that you get customers that make you question humanity about once an hour. Whether it’s a lack of awareness, common sense, or the ability to control their temper, customers never cease to amaze. If you’ve never worked in customer service, get ready for a roller coaster ride. If you have, at least you didn’t have to wait on these people!
“This is a bookstore”
-“Can you photoshop some pictures for me?”
-“Sir, this is a bookstore.”
-“Yeah, but I see you have a computer right here.” (Balduf)
I guess he really wanted that bun
Customer I’m serving orders a burger.
– “Hey do you guys have those burger buns like they sell at the grocery store across the street? You know the ones with the swan on the bag?”
– “No sir we get our buns shipped to us from our supplier, they’re a different brand.”
– “Do you think you could run across the street and buy a bun for me? I really want that one for my burger.”
He genuinely expected the restaurant to pay for it, too. And he didn’t even know the name of the brand of buns, not like that matters, but still.
I mean, it’s good she asked
I worked at REI a few years back and we sold bear spray (pepper spray for bears). A woman came in with her two kids one day and bought a canister because they were going camping. She gets to the front door, then comes back to the register as an afterthought, and asks if she’s supposed to just spray her kids from head to toe with it. (jra312)